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Senior Patient Care Coordinator

Company: UnitedHealth Group
Location: Lakewood
Posted on: January 7, 2022

Job Description:

Energize your career with one of Healthcares fastest growing companies. You dream of a great career with a great company -where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, its a dream that definitely can come true. Already one of the worlds leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.Riverside Medical Group is the premier medical practice in New Jersey serving patients in Hudson, Bergen, Passaic, Essex, Middlesex, Burlington, and Camden counties. We have over 60 locations and 180 board certified medical providers specializing in Adult Medicine, Pediatrics, ENT, Foot & Ankle, Gastroenterology, Rheumatology, Cardiology, Behavioral Health, Physical Therapy, Allergy & Immunology, Developmental Health, Pain Management, Chiropractic and Optometry.As a National Committee for Quality Assurance "Level III- Patient Centered Medical Home," Riverside is able to provide patient-focused precision medical care to the entire family and is committed to providing patients with the highest quality medical care.In addition to providing the highest quality of care, Riverside offers its patients the best hours of operation of any private practice in the country. Patients have around-the-clock access to a health-care team and have the benefit of same day and walk in appointments. As an advocate for prenatal health and education, Riverside offers prenatal classes every weekend free of charge. Riverside believes in giving back to their community and the patients they serve through health fairs, charitable giving/foundation, and free medical education.As a part of the OptumCare network, Riverside Medical Group is seeking a Certified Medical Assistant to join our growing team in New Jersey. At Optum, we are transforming healthcare nationally while providing physician-led care locally. Work with the largest care delivery organization in the world and start doing your life's best work.(sm)Primary Responsibilities: Assist with the development and execution of a clearly defined nurse staffing strategy that supports patient care and established business practice Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care Assure the continuity of care through scheduling and tracking systems Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations Notify clinical staff of schedule changes as they occur Monitor cases to ensure compliance with requirements of third party payors Provide accurate data in compliance with Performance Improvement tracking Comply with administrative policies to ensure quality of care Compose and maintain the Field Nurse On - Call Schedule Enter and confirm nursing visits within 24 hours of completed visits and initiates billing tickets with the appropriate information Track and confirm the clinical staff's receipt of verbal orders as requested Demonstrate precision and efficiency in scanning documents and monitoring the fax server; retrieving and / or scanning documents and assigning to the appropriate electronic chart Participate in orientation (scheduling segment) of new field employees and distribute updates and changes as needed Manage and communicate information and service changes with internal Nurse Clinicians and agencies both internally and externally Develop and maintain agency database with specifications Establish and maintain relationships with agencies to help facilitate the timely assignment of resources and resolve potential problems Perform other related duties and assignments as requiredYoull be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: High School Diploma / GED (or higher) 2+ years of customer service experience analyzing and solving customer problems Intermediate experience using Microsoft Word to create documents and Microsoft Outlook to send and receive documents Working knowledge of Medical Terminology to communicate with members and providers Ability to work 8:00 am - 5:00 pm Monday through Friday with the Ability to be on call on weekends as needed Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliancePreferred Qualifications: Bachelor's Degree (or higher) Medical Assistant Certification Experience working with Medicare and / or Medicaid Services Experience working with ICD - 9 / ICD - 10 and CPT codes Home Infusion or Home Health scheduling experience Experience working with Healthcare Insurance Experience working in a call center environment Experience working in a Hospital, Physician's Office, or Medical Clinical setting Experience working in the Healthcare IndustryTo protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.Opportunities with Riverside Medical Group. Discover what it means to be part of a top-rated, premier medical practice with a deep commitment to serving its community for over 35 years. Were also part of the best hospital system in New Jersey and one of the best 50 hospitals in the nation. Riverside Medical Group has over 25 locations in Northern New Jersey, and we deliver quality-focused care to patients of all ages. We recently became part of OptumCare - the health care delivery part of Optum, backed by the scale and resources of the UnitedHealth Group family of companies. Every day we provide the ultimate patient experience through round-the-clock access to health care teams, same day and walk-in appointments, as well as charitable giving and a foundation that supports scholarships and medical research. At Riverside, youll play an important role in helping people achieve optimal health, and thats just the start. Learn more about career opportunities with Riverside Medical Group, where you can help change the world as you do your lifes best work.(sm)Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: Certified Medical Assistant, Healthcare, UHG, Coordinator, Patient Care, Customer Service, Health Insurance, Home Infusion, Lakewood, NJ, New Jersey

Keywords: UnitedHealth Group, Lakewood , Senior Patient Care Coordinator, Accounting, Auditing , Lakewood, New Jersey

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