Secretary III - Occupational Health
Company: Hackensack University Medical Center
Posted on: May 8, 2022
How have you impacted someone's life today? At Hackensack Meridian
Health our teams are focused on changing the lives of our patients
by providing the highest level of care each and every day. From our
hospitals, rehab centers and occupational health teams to our
long-term care centers and at-home care capabilities, our complete
spectrum of services will allow you to apply your skills in
multiple settings while building your career all within New
Jersey's premier healthcare system.
The Secretary III coordinates departmental activities through
effective communication and information management in the computer
applications. Interacts and communicates with team members and
external customers. Provides clerical support to the
This Position requires to float as needed to the South Region sites
(Homldel, Manalapan, Neptune, Lakewood and Toms River).
A day in the life of a Secretary III at Hackensack Meridian Health
Appointments are made within departmental guidelines.
Verifies company contact and billing information.
Urgent requests or inability to provide an appointment within the
time frame requested are referred to the nurse, provider or leader
Calls clinic no shows and cancellations.
Indicates reason for same in appointment memo.
Oversees random drug screen pools.
Opens and distributes mail promptly.
Posts charges for all customers within 24 hours of appointment or
in preparation for monthly close (by the end of the business
Reviews diagnosis codes for completion & if missing communicates
issues to provider.
Refers to the company profiles and/or flow sheets to ensure correct
Updates customer profile information whenever changes are found
with the assistance of Corporate Occupational Health or leader as
Data is entered accurately for all required fields in accordance
with visit type.
Maintains OSHA log for all internal customers.
Ensures Physical Therapy authorization process is complete.
Creates new company profiles
Documents are scanned and attached or attached via PDF from Right
Fax in the EMR using correct task ID.
Faxes appropriate documentation to insurance carriers and
Reviews Patient Orders Tracking and HCFA pre-process audit reports
Reviews Duplicate ID report weekly.
Reviews Tracking Charge Analysis report weekly.
Prepares and reviews other reports as requested by leader.
Flow sheet for clinic and physical therapy and the appointment
schedule are printed for the preceding business day.
Review flow sheets for additional information (e.g.; employer
Retrieves medical records (e.g.: ED notes, diagnostic testing
Requests for release of medical records are handled timely and
accurately for internal and external customers, including attorney
Attaches Meridian Care Link team member incident report.
Required information is communicated to the appropriate party in a
prompt, accurate manner.
In advance prepares document packets if EMR is not accessible
(power failure, IT issue),
Maintains par levels of office supplies.
Ensures office equipment (copier, fax) is in good working order;
Contact vendor for service
Customers are greeted promptly upon arrival in a friendly receptive
Maintains the Patient Log for visit reconciliation.
Clinic team members are notified of the arrival to facilitate the
process for the customer.
Customers are provided with appropriate forms /documentation to be
completed or reviewed upon arrival.
Obtains copy of photo ID as required.
Ensures copy of photo ID is destroyed at the end of the business
Observes waiting area for customer needs.
Follows cash collection procedure
Takes phone off voice mail promptly- notes and distributes
Alters greeting to match business operations (e.g.: holiday
Telephone calls are answered promptly with a greeting that
identifies name and the department.
Calls are screened and messages are taken and recorded
- Telephones are placed on voicemail at the end of the business
- High School Diploma or GED required
- General computer skills, including basic proficiency with
If you feel that the above description speaks directly to your
strengths and capabilities, then please apply today!
Keywords: Hackensack University Medical Center, Lakewood , Secretary III - Occupational Health, Administration, Clerical , Lakewood, New Jersey
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