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Senior Strategic Designer

Company: The Boston Consulting Group, Inc.
Location: New York, NY
Posted on: August 28, 2019

Job Description:

Senior Strategic Designer (The Boston Consulting Group, Inc. - New York, NY) - Utilize design-thinking methodologies

to strategically frame, validate and challenge research in order to create human-centered user experiences, digital

products, and services for case teams through collaborative problem solving. Specific duties include: conduct

ethnographic research and contextual design investigations to understand customer behaviors, pain points, needs

and aspirations leveraging behavioral science principles; identify insights from customer research and market analysis;

bring research to life through personas, behavioral archetypes, value chain maps, ecosystem maps, customer

journeys, insight-opportunity frameworks, system maps, stories and scenarios; apply future visioning including

curation and identification of trends, exemplars, analyzing the competitive landscape; facilitation of collaborative

design via workshops with cross disciplinary teams; apply divergent design thinking techniques and agile

methodology for the conceptual development, build and execution of (digital and physical) products, services and/or

physical connected form-factors; partner with venture architects and product managers to ensure that new ventures

and business builds are set up to deliver strategic value in line with design intent; through the use of narrative-based

storytelling; contribute to business development; and support development of thought leadership across a range of

emerging business, technology and design topics. Requires a Bachelor's degree in strategic design, industrial design,

interaction design or related field (willing to accept foreign education equivalent) plus five (5) years of experience

performing human-centered design including research, design strategy, generative ideation, and concept

development or, alternatively, will accept a master's degree in strategic design, industrial design, interaction design, or

related field (willing to accept foreign education equivalent) and three (3) years of experience in performing human-

centered design including research, design strategy, generative ideation, and concept development. Specific

skills/other requirements (quantitative experience requirements not applicable to this section) must possess the

following: (i) utilizing human centered design methodologies, including contextual inquiry, empathetic synthesis, rapid

ideation, in-field concept testing, and cross-functional refinement, to build innovative products and create human

centered design capabilities across a diverse range of projects; (ii) scoping, planning and conducting quantitative and

qualitative ethnographic research through various human centered design methodologies, to support problem finding,

opportunity identification and concept development; (iii) performing physical and digital product and service

prototyping, testing, design and development; (iv) applying future visioning including curation and identification of

trends, facilitation of collaborative design via workshops and other collaboration sessions with multidisciplinary teams;

(v) performing strategy development to ensure product growth, launch and scalability; (vi) executing visualization and

analysis skills to share insights and synthesis through software tools including Adobe Creative Suite, Sketch Axure,

and Invision; and (vii) building concept pitches and storytelling, including experience presenting to and leading senior

executives and cross-disciplinary stakeholders. Domestic/international travel required (up to 50%) based on

client/company need. Must have unrestricted authorization to work in U.S. M-F, 9:00 a.m. to 6:00 p.m. 45+ hours per

week. Send resume to DV_SSD@bcg.com. An Equal Opportunity Employer.

Keywords: The Boston Consulting Group, Inc., Lakewood , Senior Strategic Designer, Consulting , New York, NY, New Jersey


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