Customer Service
Company: Robert Half
Location: Feasterville Trevose
Posted on: January 17, 2026
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Job Description:
Job Description Job Description We are looking for a dedicated
Customer Service team member to join our team in the Trevose,
Pennsylvania area. This role is essential for ensuring seamless
communication between customers and internal teams, while
maintaining high standards of service. The ideal candidate will
excel in building strong relationships, managing accounts, and
addressing customer needs with precision and care.
Responsibilities: • Facilitate effective communication with
customers to address inquiries and concerns promptly. • Develop and
maintain strong relationships with clients to ensure satisfaction
and trust. • Monitor customer accounts, managing processes from
order placement to invoicing. • Investigate and resolve customer
concerns efficiently, keeping management informed of potential
challenges. • Collaborate with the team to align customer goals
with company objectives and capabilities. • Assist with new product
development initiatives in coordination with the Project Manager. •
Provide accurate updates on order and billing statuses during
weekly sales meetings. • Utilize internal systems to execute
job-related tasks, including tracking artwork and managing
packaging records. • Follow up on emails and other communications
in a timely manner to ensure smooth operations. • Ensure all
procedures and quality standards are consistently met. • Bachelor's
degree preferred but not mandatory. • Minimum of two years of
experience in account management or customer service.
Manufacturing/distribution industry a big plus! • Strong attention
to detail and ability to handle multiple tasks efficiently. •
Exceptional communication skills, both written and verbal. •
Proficient in Microsoft Office applications, databases, and
spreadsheets. • Ability to work effectively in a team environment
while taking initiative independently.
Keywords: Robert Half, Lakewood , Customer Service, Customer Service & Call Center , Feasterville Trevose, New Jersey
