Automotive Service Advisor - Main Shop
Company: Burns Honda
Location: Marlton
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Burns Honda has been a trusted
name in South Jersey since 1973. For more than 50 years, customers
have turned to us because they know they'll be treated with
respect, honesty, and real care. We're South Jersey's 1 Honda
store, and our service team plays a major part in keeping that
reputation strong. We're looking for an experienced Service Advisor
who takes pride in helping customers, communicates clearly, and
understands the responsibility that comes with being the face of a
service department. This is a place where high expectations are
standard, support is strong, and doing things the right way
matters. What You'll Do Guide customers through their service visit
from the moment they arrive. Greet them with confidence, check them
in accurately, review their concerns, and keep them updated
throughout the day. Return every call, text, and email promptly.
Work with our technicians, track progress, and make sure every
customer feels valued, informed, and respected. What You'll Bring •
Prior service advisor experience • Strong customer experience
skills • Clear communication in person, by phone, and through text
and email • Consistent and timely follow-up • Professional presence
in a fast-paced environment • Respect for process, accuracy, and
accountability • Ability to multitask without losing composure •
Positive attitude and proven work ethic Why Join Burns Honda? •
Four-day workweek for stronger work–life balance • Family-owned and
trusted since 1973 • South Jersey's 1 Honda store • Strong customer
loyalty and high traffic • Honda-certified service center •
Leadership that supports growth and development • Training and
advancement opportunities • Competitive pay plan • Full benefits •
Paid time off • 401(k) with company match • Long-term stability at
a dealership that continues to grow If you're experienced,
reliable, and committed to treating customers like they matter,
you'll thrive here. Burns Honda is a place where your work is
valued and your career can grow. We'd like to meet you.
Compensation: Earn between $50,000-$150,000 per year. Pay is based
on a base hourly rate a Monthly Bonus based on % of Sales, Customer
Satisfaction, and Performance Standards. Benefits Include:
Employer-sponsored medical, dental, and vision insurance; a 401(k)
retirement plan with employer match; vacation and sick leave in
accordance with company policy and applicable New Jersey law; and
access to an Employee Assistance Program (EAP) offering mental
health and personal support resources. Eligibility for certain
benefits may be subject to time-in-service or other criteria.
Additional compensation may include bonuses or incentives,
depending on role and eligibility. Submit to and successfully
complete MVR, background check, and pre-employment drug test
Keywords: Burns Honda, Lakewood , Automotive Service Advisor - Main Shop, Customer Service & Call Center , Marlton, New Jersey
