Data Centre Cabling & Hardware Support Engineer
Company: ONNEC
Location: Lakewood
Posted on: May 28, 2023
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Job Description:
ONNEC builds, supports and optimises the IT infrastructure,
networks and connectivity which drive global business
performance.We are a rapidly growing organisation and finding and
retaining the highest calibre of people is fundamental to us for
the success of our business, we work hard to create a challenging,
supportive and satisfying working environment for all our
employees. ONNEC has successfully achieved the Investors in
Diversity Foundational Award for our commitment to equality,
diversity and inclusion in the workplace.We re recruiting for
Engineers to work within a team carrying out cabling infrastructure
and network hardware support at Onnec client sites. The work will
include all types of patching, break-fix, circuit provision and
recovery, disconnect/reconnect of desktop and networking equipment,
rack and stack of Data Centre Hardware (eg Server, Network and
Storage) and provision of connectivity to DC Hardware. The position
will be site based as required and reports to the Service Delivery
Manager.For this role candidates will need to:Be able to work on
multiple client sites across allocated regions.Be available for out
of hours working, being part of an on-call rota to include weekends
and evenings as business demands.Work the following hours: Monday
to Friday 07:00 - 16:00 and/or 14:00 - 23:00 (Shift Rota) - Weekday
overtime and Weekend working as required. Responsibilities of our
Connectivity & Hardware Support Engineers will include:Monitor the
client's ticket system and ensure tickets are assigned and
completed within SLA.Audit and document existing cabling
installations.Audit and document desktop configuration, including
patching and power, for existing and proposed user
locations.Compile patching schedules as required.Utilise Cable
Management Software as required for patching planning.Power down
and disconnect all desktop equipment including any peripherals
ensuring all identified and labelled correctly ready for
reconnection.IMAC-D of all desktop equipment including any
peripheralsCarry Out Data Wiping activities by use of Software
tools. Carry out all types of patching / jumpering including all
types of voice & data, copper & fibre.Carry out testing and fault
finding on Copper and Fibre Cabling Infrastructure (including ISDN
Line Tests) using a variety of modern testers to include continuity
testers, tone generators and modern cabling standards testers.
Carry out all types of Copper Voice and Data terminations as
required by the Onnec portfolio of cabling systems.Maintain
accurate records of all stock delivered and update as stock is used
and advise line manager of any requirements, shortfalls.Carry out
surveys and update drawings and schedules.Install and test
analogue, digital and VOIP telephone handsets and provide headset
support as required.Build, Rack and Stack Network and Server
hardware in Data Centre Halls and provide connectivity.Perform
Network Hardware break-fix activities e.g. replacing power
supplies, modules, fans etc.What we're looking for in our
Connectivity & Hardware Support Engineers:Experience of working in
Voice and Data Cabling environment Experience of Moves Adds and
Changes environment Thorough understanding of modern computer
network infrastructure Thorough understanding and practical
experience of fibre and copper voice and data cabling including
terminating, test equipment, test parameters and test
techniquesKnowledge of Rack and Stack of Server Hardware and Rack
and Stack SystemsGood knowledge of Service Now (and other Process
and Asset Management Tools)Good knowledge of Server Patching
Knowledge of LAN / WAN and Active devicesAble to use all types of
Modern Hand Held Cable Standards TestersAble to use light Source
and Power MeterIf you feel you have the required skills and
experience, click apply now to be considered as our Connectivity &
Hardware Support Engineers - we'd love to hear from
you!PDN-990b15b0-cba5-4d05-8b3e-980fc6571f61
Keywords: ONNEC, Lakewood , Data Centre Cabling & Hardware Support Engineer, Engineering , Lakewood, New Jersey
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here to apply!
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