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Customer Service Manager

Company: Blinds To Go
Location: Lakewood
Posted on: November 16, 2022

Job Description:

Customer Service Support/Quality Team _Part of a small manufacturing quality team that provides customer service to the internal sales team. Must have a passion for superior customer service and be data-driven. Ideal for a person with customer service experience looking to leverage that experience into career growth in an office or manufacturing environment. To set a person up for career growth, we will invest 2-3 months of training on the basics of our business with rotations in both the showroom and production. Job Responsibilities Liaison between the retail stores and the manufacturing plant Retraces and modifies customer orders Focus on quality of product and troubleshoot store/customer issues Providing timely follow-up to stores Data entry Key Requirements Interest in working in a manufacturing environment Attention to details Strong visual concentration Excellent phone and communication skills Ability to provide quick decision making Comfortable using simple computer programs Must be flexible with schedule BTG Provides Weekly Pay Medical, Dental, and Vision Benefits Life and Disability Benefits 401K Plan w/ company match Paid vacation and sick time Career coaching and advancement opportunities_Blinds To Go is committed to a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._Job Type: Full-timePay: $18.00 - $20.00 per hourBenefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insuranceSchedule: Day shift Weekend availabilityShift: Day shiftWeekly day range: Weekend availabilityEducation: High school or equivalent (Preferred)Experience: Customer service: 2 years (Preferred)Work Location: One location

Keywords: Blinds To Go, Lakewood , Customer Service Manager, Executive , Lakewood, New Jersey

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