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Pool Complex Food & Beverage Manager

Company: Eagle Oaks Country Club
Location: Farmingdale
Posted on: June 11, 2024

Job Description:

Pool Complex Dining Manager Supervisory Responsibilities: Servers, Attendants, Runners, Bartender and Barbacks Position Overview: As an inspirational leader, you will cultivate, train, and lead a diverse team of leads and seasonal team members to achieve our core business mission of creating remarkable stories for all who visit Eagle Oaks. The Pool Complex Dining Manager is responsible for the successful daily operation of the Pool outlets, including the development and implementation of quality standards, staff training, scheduling, guest satisfaction, outlet sanitation and other duties as assigned. These duties may be described as, but not limited to: Directs and manages all aspects of the daily operations of the Pool. (Pool maintenance not included) Provides leadership to the Pool service team through presence in the outlets, frequent training, and re-training of staff through formal presentations and during business flow as the leader of the service team. Ensures the team uses proper service techniques and has the requisite menu knowledge. Ensures the highest possible standards of guest service are provided, Listens, and responds to guest and employee concerns. Assists Servers, Bartenders, Bussers, Runners, Hosts, and the Culinary Team in exceeding the expectations of our guests. Works quickly and independently to resolve operational and or guest issues, ensures proper follow through and excellence in creating a memorable experience for outlet guests. Interview, select, train, supervise, counsel and discipline service staff for the efficient operation of the outlets. Responsible for employee scheduling, payroll, evaluation, and daily floor assignments. Ensures all opening, closing, and running side work is completed. Ensure par stock levels are maintained. All employees must maintain a neat, clean, and well-groomed appearance per Eagle Oaks standards. Works all scheduled shifts as assigned by the Food and Beverage Manager. Shift may include Morning, Evening and Closing shifts as needed. Due to the cyclical nature of the hospitality industry employees may be required to work a varying schedule based on the business needs of the hotel. Open availability during seasonal operating calendar Regular attendance in conformance to all company and property standards is essential to the successful performance of this position. Irregular attendance will incur disciplinary action up to and including termination. Required Knowledge, Skills, Abilities: Excellent communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to assignment of duties, evaluating service, and taking disciplinary action when necessary. Knowledge of food and beverage operations. Knowledge of food and alcoholic beverages. Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Talking and hearing occur continuously in the process of communicating with guests, supervisors, and subordinates. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Must be able to lift trays of food or food items weighing up to 30 lbs. frequently. Must be able to exert well-paced ability in limited space and to reach other locations of the hotel campus in a timely manner. Minimum Qualifications: High school or equivalent education required. Bachelor's Degree Preferred, or a combination of experience and education. Minimum of 2 years Pool operations management and at least 1 year food and beverage service background required. Employment Type: Temp/Seasonal Years Experience: 1 - 3 years Salary: $18 - $22 Hourly Bonus/Commission: Yes

Keywords: Eagle Oaks Country Club, Lakewood , Pool Complex Food & Beverage Manager, Executive , Farmingdale, New Jersey

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