Care Management Coordinator

Company: Northwell Health
Location: New York
Posted on: June 2, 2025

Job Description:

Job DescriptionCoordinates and participates in activities related to Care Management services for family members and caregivers.Job Responsibilities

• Utilizes patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
• Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow-up care, or disconnected from primary care. Participates in developing, maintaining, and adjusting individualized care plans for high-risk patients addressing both medical and social barriers.
• Acts as a professional liaison between hospitals, primary care providers, specialists, and community resources to ensure patient-centered care coordination.
• Identifies and tracks special populations, including high-risk patients and those due for preventive or chronic care services.
• Identifies and tracks patients discharged from inpatient services or the emergency department.
• Uses team-based communication strategies to close the loop on referrals, hospital follow-ups, and outstanding items in the patient's care plan. Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods.Job Qualifications

• High School Diploma or equivalent required.
• 1-3 years of relevant experience required.
• Bachelor's or Master's degree in a relevant field strongly preferred.
• Health home or care management experience strongly preferred.
• NYS Driver's License strongly preferred.
• Locations include: Long Island, Queens, Brooklyn, Staten Island, NYC/Bronx.*Additional Salary DetailsThe listed salary range or hourly rate is a good faith estimate of potential compensation at the time of application and may be adjusted in the future. Factors such as location, experience, education, and internal policies may influence the final offer.
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Keywords: Northwell Health, Lakewood , Care Management Coordinator, Executive , New York, New Jersey