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Certified Medical Assistant - CMA

Company: OHI - Ocean Health Initiatives, Inc.
Location: Lakewood
Posted on: August 5, 2022

Job Description:

Job DescriptionOcean Health Initiatives, Inc. (OHI) is a Federally Qualified Health Center (FQHC) dedicated to providing quality, accessible and comprehensive primary health care to the residents of Ocean and Monmouth County; regardless of economic status. Our Health Center Locations: Brick, Freehold, Lakewood, Little Egg Harbor, Manahawkin, Manchester and Toms River; with our school-based Wellness Programs located within the Clifton Ave Grade School, Lakewood; and Lakewood High School.OHI services include family and internal medicine, pediatrics, behavioral health, nutrition, OB/GYN women's health, dental, family planning, specialty care, pharmacies, PrEP, and a STI clinic. Hours:Full-time hours are M-F 8:00am- 4:30pm with rotating evening/Saturday shifts (subject to seasonal changes and business/site needs)Position Summary:Reporting directly to the Director of Nursing (DON) and the Practice Site Manager, the Certified Medical Assistant (CMA) provides patient care under the direction of the CMO and the Provider, including telephoning patients, obtaining vitals, documenting in EMR and immunization administration. The Certified Medical Assistant (CMA) assists with supplies and equipment ordering and is committed to creating a positive team environment while being a good team member.Responsibilities:

  • Escorts patient from waiting room to the exam room. Utilizes the EMR to assign rooms and move the patient accordingly.
  • Takes a history of visit and chief complaints and documents in EMR.
  • Practice professional attitude and attire at all times, clean and neat uniform, short fingernails, no large jewelry of any type, and no facial piercings for safety and infection control best practices..
  • Complete intake on patients by obtaining patient medical and surgical history, chief complaint, smoking status, depression screening, allergy information, and social history. Document all data in EMR.
  • Obtains vitals: temperature, pulse, blood pressure, respiration rate, pulse oximetry, height and weight of all patients following protocol.
  • Instruct and assist patient to remove shoes for accurate weight measurement and inspection of feet, for diabetic patients
  • OB CMA will inquire about patient's dental needs and assist the patient to schedule a dental appointment
  • As a part of the uniform requirement, CMA must wear wrist-watch with second hand i to provide safe and quality patient care and obtain accurate vital signs
  • Reviews level of pain with patient and documents all vital signs in patient's chart in the EMR.
  • Performs dipstick Urinalysis, pregnancy tests (OB), vision and hearing tests, and head circumference measurement (Pediatrics). Documents all findings in patient's chart in EMR. Collaborates with provider for further follow up on any tests as needed
  • Administers vaccines according to policy using two identifiers, providing proper vaccine information sheets to patients and accurately documenting information in the EMR.
  • Maintain an accurate daily temperature log for refrigerator/freezer temperatures to assure vaccine and medication safety. Update the log monthly, file the log for previous month and send a copy to DON by 5th of each month
  • Clean the refrigerator/freezer monthly, and maintain an up-to-date refrigerator cleaning log
  • Document appropriate and accurate patient data in NJIIS Registry, and provide patients/guardians with vaccine side effect education booklet as per NJ State requirement.
  • Telephone patients as required.
  • Monitor's patient flow, and assists in the preparation of exam rooms and patient charts. Effectively work with the care team to deliver safe and quality care.
  • Assists providers during exams and procedures as requested.
  • Follows standard precautions when administering patient care and adheres to techniques outlined in OHI Infection Control Policy at all times.
  • Cleans and disinfects exam room tables and equipment after each patient and prepares room for next patient.
  • Call No Show patients within 30 minutes after the missed appointment assist patient with re-scheduling the appointment, and document accordingly
  • Maintains logs for all medical devices as designated in each department.
  • Requests referrals and gives patient contact, prescription, x-ray or lab requisitions ensuring process is complete.
  • Provides for patient's privacy, cultural sensitivity, comfort, safety and hygiene in a non-judgmental way.
  • Identifies all patients using two indicators (name and date of birth) prior to administering care.
  • Ensures patient care equipment is clean and properly stored.
  • Maintain inventory of routine medical supplies and orders supplies monthly and as needed
  • Checks supplies for expiration dates as required
  • Disinfects and cleans all treatment rooms at the end of each shift.
  • Prepares charts for providers for the following day to include labs, x-rays and ultrasounds, consultations, and hospital reports. Document in EMR all objective and subjective findings for provider(s) review.
  • Perform venipuncture for routine blood work as/ needed. Explains the procedure to the patient prior to initiating blood draw.
  • Seeks proper assistance with difficult venipuncture or with any concerns or abnormal objective findings.
  • Assist with the management of inventory and sterilization of all medical equipment for Ob/gyn dept.
  • Clean instruments for ultrasonic cleaning and sterilization after each use in accordance with established infection control policy.
  • Coordinates the delivery/receipt of all instruments and equipment sent for sterilization processing as reflected by instrument log and availability of needed instruments and equipment.
  • Maintains and stocks all equipment for all exam rooms and inventory
  • Maintains appropriate paperwork for inventory control and reviews orders received for completeness.
  • Participates in staff development and educational programs.
  • Maintains current CPR certification as evidenced by valid card.
  • Attends continuing education and collaborative meetings.
  • Orients and trains staff as observed by nursing supervisor or designee.
  • Develops and maintains good human relations skills and displays a respectful, caring attitude at all times.
  • Accepts constructive criticism as demonstrated by positive behavior changes.
  • Introduces self by name to patient/significant others throughout appointment as evidenced by feedback from patients, and as observed.
  • Reports all necessary information and/or unusual occurrences in accordance with established policies and procedures, and notifies DON/Practice Site Manager of unusual occurrences as they develop.
  • Completes incident reports immediately as per policy in all required situations.
  • Reports actions of others which have negative impact on patient care.
  • Promotes and delivers optimum care to the satisfaction of all patients.
  • Completes all mandatory in-services and attends all required meetings.
  • Reports to any OHI site as scheduled by Scheduling Coordinator
  • Is highly accountable for one's own productivity. In order to maintain transparency, all projects must be represented clearly on a project board in Monday.com. You are responsible for ensuring the board is always updated and accurate and that information is accessible to those that need it.Education:
    • Graduate from an accredited medical assistant/medical technologist program.
    • Current National Certification as Medical Assistant is required
    • Certified Basic Life Support is required. Maintains CPR certification as evidenced by valid card.Other Qualifications:
      • Bilingual English/Spanish is preferred.
      • Must have effective people skills.
      • Must be computer literate.
      • Flexible schedule to meet the needs of the organization and hours of operation.
      • Rotation of sites and weekend shifts may be required.
      • Reliable transportation to various sites as needed.The above responsibilities represent those that must be met by an employee to successfully perform the essential functions of this job. To perform these essential job functions, an employee must be able to meet certain physical and aptitude requirements as described below. Reasonable accommodations may be made to enable individuals with disabilities to perform their essential functions, as required under the Americans with Disabilities Act ("ADA") or other applicable state/local law. Physical/Aptitude/Environmental Demands:While performing the duties of this job, an employee will generally be required to sit (i) during at least 50 % of their work shift; or (ii) at least 4 hours in a 8 hour shift; and will generally be required to stand (i) during at least 50 % of their work shift; or (ii) at least 4 hours in a 8 hour shift. The employee will be required to walk or ambulate around the office. The employee must have sufficient vision and use their arms, fingers and/or hands to manipulate and use office equipment, including but not limited to, telephones, computers, computer keyboard, and cabinets/drawers. The employee must be able to occasionally lift and carry approximately 10 pounds. The employee will be occasionally required to stoop, bend, reach, pull, push, kneel and/or crouch, e.g. to retrieve supplies, stock cabinets, prepare an exam room, file records. The employee must be able to communicate in a manner that is understood by patients and other employees. An employee must be able to function and perform their duties while under the inherent stresses of a busy office setting with a high volume of patients.Ocean Health Initiatives is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants. Therefore, Ocean Health does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.In accordance with New Jersey Executive order (COVID-19 No.283) in conjunction with the Federal CDC guidelines, COVID vaccinations are a requirement for Ocean Health Initiatives as well as many other Healthcare Organizations. Proof of full vaccination and the booster shot is required prior to the beginning date of employment. If you have a medical or religious contraindication, please inform Human Resources when the offer is extended#IND1

Keywords: OHI - Ocean Health Initiatives, Inc., Lakewood , Certified Medical Assistant - CMA, Healthcare , Lakewood, New Jersey

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