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Customer Service Representative

Company: System One
Location: Lakewood
Posted on: January 11, 2022

Job Description:

Customer Service Representative-- - Customer Service Representative-- -Job Information:-- - Located in Lakewood, NJ Monday - Friday, 8:30 AM - 5:00 PM Paying $18 - $21 per hour Benefits offered Quiet office setting (off Rt. 9), remote work is not available. Customer Service Representative-- -Responsibilities: Assist employees with information regarding Cobra benefits Enter customer notes into computer and enter payment data then release for payment Prepare informational documents and-- -email blast to current customers/participants Type responses to customers who had claims denied, explaining why a claim did not meet the criteria needed for reimbursement and detail what is needed to correct claim for processing. THIS IS NOT SALES Customer Service Representative-- -Requirements: Human Resources experience a plus Knowledge of Cobra benefits Excellent written and oral communication skills.-- --- - Must be modest but outgoing and willing to engage customers to explain benefits and criteria needed for processing reimbursement of claims.-- - Must have excellent computer skills such as MS Word, Outlook, PowerPoint, and the ability to use basic formulas in existing MS Excel spreadsheets. For more information please email resume to Chad.Zehner@

Keywords: System One, Lakewood , Customer Service Representative, Hospitality & Tourism , Lakewood, New Jersey

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