Sales Coordinator

Company: Showboat Hotel & Island Waterpark
Location: Atlantic City
Posted on: February 17, 2026

Job Description:

Job Description Job Description Summary of Position Responsible for supporting the hotel's group sales team by coordinating administrative, sales, and event-related tasks. This role acts as a key liaison between sales managers, clients, and hotel departments to ensure group bookings, meetings, and events are accurately planned and smoothly executed. Organizational Relationships Reports to: Director of Sales and/or General Manager Supervises: NA Qualifications and Skills Must be 18 years of age or older Strong organizational and time-management skills Excellent written and verbal communication skills Proficiency in Microsoft Office (Word, Excel, Outlook) Familiarity with hotel sales or property management systems is a plus Attention to detail Multitasking in a fast-paced environment Customer-service focused mindset Professional communication and follow-up Team-oriented with a positive attitude Work flexible schedule including nights, weekends, and/or holidays as needed Education and Experience High School diploma or equivalent (college coursework in hospitality or business preferred) 1–2 years of experience in hospitality, sales support, or administrative roles preferred Duties and Responsibilities Prospect business through carious efforts (online social networking tools and techniques outside sales calls, marketing, mailings, referrals, etc.) to maximize revenue meet/exceed goals Prepare and distribute group contracts, proposals, and confirmations Coordinate group room blocks, meeting space, and event details Enter and maintain accurate booking information in the sales/property management system Track group rooming lists, deposits, and payment schedules Communicate group details to internal departments (management company, front desk, housekeeping, banquet, catering) Assist with site inspections and client communications Manage group billing setup and assist with final invoices Maintain organized sales files and reports Handle client inquiries and provide excellent customer service Perform other duties as assigned by management. Showboat Core Values Demonstrates Showboats core values in the performance of position responsibilities: 1) Friendly Focused – we are committed to creating a fun environment that embraces families and children of all ages. 2) Kindness Focused – we demonstrate kindness in everything we do, seeking to uplift and support all of those around us. 3) Team Spirit – we foster a respectful workplace where team members work together to exceed our guest's expectations. 4) Hearts that Serve – we are driven by a passion to bring joy and happiness to the guests that we serve. 5) Take Ownership – we take full responsibility for our actions and the resulting outcomes, embracing personal accountability. Essential Functions The ability to attend work predictably and regularly and to be punctual. The ability to work varying schedules including evenings, weekends, holidays, and extended hours as business operations dictates The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form). The ability to work with mathematical concepts and to apply concepts to practical situations. The ability to work cooperatively with others. The ability to deal politely and professionally with customers and coworkers. The ability to perform several tasks at once. The ability to follow directions or instruction. The ability to use a computer to communicate, create, and access information. The ability to lift and move 25 pounds. The ability to sit/stand/bend/stretch, etc. The ability to use hands to finger, handle, or feel and reach with the hands and arms Physical Demands Constantly – occupation requires this activity more than 66% of the time (5.5 hours/day) Frequently – occupation requires this activity from 33% to 66% of the time (2.5 – 5.5 hours/day) Occasionally – occupation requires this activity up to 33% of the time (0 – 2.5 hrs./day) Not Applicable – activity is not applicable to this occupation. Physical Demands Stand Constantly x Frequently Occasionally Not Applicable Walk Constantly x Frequently Occasionally Not Applicable Sit Constantly x Frequently Occasionally Not Applicable Handling/Fingering Constantly x Frequently Occasionally Not Applicable Reach Outward Constantly x Frequently Occasionally Not Applicable Reach Above Shoulder Constantly Frequently x Occasionally Not Applicable Climb Constantly Frequently x Occasionally Not Applicable Crawl Constantly Frequently x Occasionally Not Applicable Squat or kneel Constantly Frequently x Occasionally Not Applicable Bend Constantly Frequently x Occasionally Not Applicable Lift/Carry 10 lbs. or less Constantly Frequently x Occasionally Not Applicable 11 to 20 lbs. Constantly Frequently x Occasionally Not Applicable 21 to 50 lbs. Constantly Frequently x Occasionally Not Applicable 51 to 100 lbs. Constantly Frequently Occasionally x Not Applicable Over 100 lbs. Constantly Frequently Occasionally x Not Applicable Push/Pull 12 lbs. or less Constantly Frequently x Occasionally Not Applicable 13 to 25 lbs. Constantly Frequently x Occasionally Not Applicable 26 to 40 lbs. Constantly Frequently x Occasionally Not Applicable 41 to 100 lbs. Constantly Frequently Occasionally x Not Applicable Environmental Factors Extreme Cold (non-weather) Constantly Frequently Occasionally x Not Applicable Extreme Heat (non-weather) Constantly Frequently Occasionally x Not Applicable Loud Noise Level Constantly Frequently x Occasionally Not Applicable Other Ability to Read x Constantly Frequently Occasionally Not Applicable Ability to Speak English x Constantly Frequently Occasionally Not Applicable Ability to Understand Verbal Directions x Constantly Frequently Occasionally Not Applicable Ability to Report to Work Regularly x Constantly Frequently Occasionally Not Applicable Ability to Report to Work on Time x Constantly Frequently Occasionally Not Applicable Ability to Work Safely x Constantly Frequently Occasionally Not Applicable

Keywords: Showboat Hotel & Island Waterpark, Lakewood , Sales Coordinator, Hospitality & Tourism , Atlantic City, New Jersey