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Personal Banking Representative, Lakewood, NJ

Company: Santander Holdings USA Inc
Location: Lakewood
Posted on: September 4, 2020

Job Description:

Job Description: div id="requisitionDescriptionInterface.ID1492.row1" class="contentlinepanel" title=""span id="requisitionDescriptionInterface.reqTitleLinkAction.row1" class="titlepage" title=""Personal Banking Representative, Lakewood, NJ/spanspan class="inline" /spanspan id="requisitionDescriptionInterface.ID1507.row1" class="titlepage" title=""-/spanspan class="inline" /spanspan id="requisitionDescriptionInterface.reqContestNumberValue.row1" class="titlepage" title=""2002301/spanspan class="blockpanel"span class="" /span/span/divdiv class="staticcontentlinepanel"p/p/divdiv id="requisitionDescriptionInterface.ID1536.row1" class="contentlinepanel" title=""h2 xmlns:xsi=" xmlns:htm=" class="no-change-header-inline"div id="requisitionDescriptionInterface.ID1552.row1" class="inlinepanel" style="display: inline; " title=""span class="subtitle"Description/span/div/h2span class="blockpanel"span class="" /span/spanspan id="requisitionDescriptionInterface.ID1579.row1" class="text" title=""p style="margin-top:0px;margin-bottom:0px"font size="3" face="Arial" style="background-color: white;"As a member of Santander's retail banking division you'll help serve Santander's retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander's retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank./font/p divfont size="3" face="Arial" /font/div p style="margin-top:0px;margin-bottom:0px"font size="3" face="Arial"The Senior Specialist, Personal Banker serves as the primary branch resource for sales opportunities, new product account openings and referrals and is responsible for developing and maintaining business customer relationships. S/he will identify the short and long term financial needs of both consumer and business customers by utilizing a needs and consultative based approach./font/p divfont size="3" face="Arial" /font/div divbfont size="3" face="Arial"Responsibilities/font/b/div divfont size="3" face="Arial" /font/div ullifont size="3" face="Arial"Evaluates and determines the financial needs of each customer, matches this to the appropriate Santander product or service and delivers the product or service in a manner which satisfies the customer/font/lilifont size="3" face="Arial"Expands and retains customer relationships, actively cross sells and resolves customer problems quickly and efficiently under the direction of the Branch Manager/font/lilifont size="3" face="Arial"S/he meets all goals and actively participates in all sales activities in the Branch/font/lilifont size="3" face="Arial"Helps with escalated service issues/font/lilifont size="3" face="Arial"Maintains accurate sales records and regularly reviews sales results with Branch Manager and prepares an action plan taking appropriate steps to meet/exceed sales objectives/font/lilifont size="3" face="Arial"Promotes and cross sells products and services based on customer need: guiding and directing customers in the selection of products, effectively utilizing sales, customer profiling and customer service skills to make significant contributions towards meeting individual and branch goals/font/lilifont size="3" face="Arial"Refer customers to business partners when applicable/font/lilifont size="3" face="Arial"Serves as the primary branch resource for sales opportunities, new product account openings and referrals, actively selling Bank products and services/font/li/ul br/spanspan class="blockpanel"span class="" /span/span/divdiv class="staticcontentlinepanel"p/p/divdiv id="requisitionDescriptionInterface.ID1598.row1" class="contentlinepanel" title=""h2 xmlns:xsi=" xmlns:htm=" class="no-change-header-inline"div id="requisitionDescriptionInterface.ID1614.row1" class="inlinepanel" style="display: inline; " title=""span class="subtitle"Qualifications/span/div/h2span class="blockpanel"span class="" /span/spanspan id="requisitionDescriptionInterface.ID1641.row1" class="text" title=""ullifont size="3" face="Arial"Bachelor's Degree, or equivalent work experience /font/lilifont size="3" face="Arial"3-5 years in same or similar role/font/lilifont size="3" face="Arial"Ability to effectively ask questions and identify needs to enhance the customer relationship/font/lilifont size="3" face="Arial"Ability to handle confidential and sensitive information/font/lilifont size="3" face="Arial"Ability to operate independently in a fluid, dynamic high growth oriented environment and embrace change/font/lilifont size="3" face="Arial"Ability to problem solve and provide solutions to customer issues/font/lilifont size="3" face="Arial"Proficient financial skill set/font/lilifont size="3" face="Arial"Strong interpersonal skills; demonstration of poise, composure and confidence in fron

Keywords: Santander Holdings USA Inc, Lakewood , Personal Banking Representative, Lakewood, NJ, Other , Lakewood, New Jersey

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