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Professional Services Coordinator

Company: Knipper
Location: Lakewood
Posted on: May 3, 2021

Job Description:

As the leading sample management services company J. Knipper and Co has been dedicated to serving the pharmaceutical, biotechnology and medical device industries for the past 30 years. We are constantly evolving and expanding to provide services including our custom pharmacy solutions to fulfill our vision to create the shortest path between patient and therapy. Our culture revolves around five core values represented by the acronym CHART, which stands for Caring - Honesty - Accountability - Respect - Trust. These five values are at the center of our mission to create relationships, both internally and externally, and to strategically develop solutions for our clients. Join the growing Knipper family today! The Professional Services Coordinator works under direct supervision of the Account Manager and/or Program Manager and is responsible for day-to-day operations of assigned client programs at that tactical level. + Generate work orders and reports + Assist in inventory reconciliation + Preparation of client reports + Process special client requests + Provide internal clients with email, fax, and phone support + Prepare samples for client approval + Monitor inventory levels and back order situations + Set up job folders, filing and records storage procedures + Complete other program management tasks as identified by the Program Manager or Account Manager + Execute needed deliverables in a timely, efficient, and cost effective manner providing the highest level of customer service + Maintain ReSource Hours and accurately capture billable, non-billable, and overtime hours + Associates degree preferred + 1-2 years work experience in an office environment + Experience within the pharmaceutical industry prefered + Strong verbal and written communication skills + Strong working knowledge of Microsoft Office, especially Excel and Word + Detail oriented with high level of customer service skills J. Knipper and Company is an Equal Opportunity Employer ID: 2021-2268 External Company Name: J. Knipper and Company, Inc. External Company URL: Street: 1 Healthcare Way

Keywords: Knipper, Lakewood , Professional Services Coordinator, Other , Lakewood, New Jersey

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