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Director of Student Accounts

Company: Georgian Court University
Location: lakewood
Posted on: May 3, 2021

Job Description:

The Director of Student Accounts is responsible for managing and coordinating all functions related to the student financial records of the University. This position is the lead for the PowerCampus A/R and C/R modules; which includes troubleshooting, testing upgrades, posting financial aid to student accounts, reconciling records and database to GL; maintaining system documentation and internal controls, and training end-users as needed. The Director plans, organizes and directs the University's Student Accounts Office including cashier and student billing functions. Reports to the Assistant Vice President for Finance & Controller.

Essential Functions:

* Manage day-to-day operations of the Student Accounts office with a goal to provide excellent customer service to students and parents regarding student billing questions; issue bills, collect amounts due, reconcile accounts, manage and report on student account receivables; and process university receipts from non-educational purposes. * Maintain code tables and assessment rules in the billing module (PowerCampus) to accurately assess all student's tuition and fees to their individual accounts each academic term. * Develop and coordinate communication of billing procedures and deadlines to prospective and current students and their families. * Ensure applicable laws, regulations, policies, and procedures are applied to cashiering activities and student accounts; maintain knowledge of federal, state, and industry statutes, regulations, and standards for accounting, financial reporting, and other matters related to areas of responsibility. * Manage the disbursement of Financial Aid to the Student Account module; drawdowns of federal and state funding and process student refunds. * Manage CashNet on-line payment software program and all credit card transactions and machines. * Responsible for C/R and student A/R audit requests for University's; take the lead on requests, surveys, and reports related to student billing data. * Provide various analyses related to student account receivables; provide comparative data related to budget; report on other metrics as requested. * Responsible for internal controls over cash receipts, refunds and student accounts receivable. * Supervise, develop, and evaluate the staff in Student Accounts Department; provide assistance in the interpretation of regulations and audit requirements. * Monitor and evaluate operational processes in the Student Accounts Department for efficiency and desired outcomes and recommend improvements as necessary, to enhance workflow, accuracy, and service to students. * Integrate the core values of respect, compassion, integrity, justice and service in all aspects of interaction. * Perform other duties as assigned by the Assistant Vice President for Finance & Controller.

Miscellaneous/secondary responsibilities that are sometimes involved in this job:

* Monitor collection of parking fines, including receipt of payment and appeals submitted for consideration. * Recommend and participate in the development of University's policies and procedures through Committee membership.

Qualifications:

* Bachelor's degree in Accounting, Business, Management, or a directly related field. * At least five years effective and relevant work experience in the Bursar function. * Previous supervisory experience required. * Knowledge of accounts receivable, collections, banking functions, and financial aid federal and state regulations. * Strong written, verbal, and interpersonal communication skills are essential. * Computer proficiency in spreadsheet applications and relational databases, such as Excel and Access. * Experience with automated financial aid and student account software; PowerFAIDS, PowerCAMPUS and CashNet experience a plus. * Ability to manage tasks effectively in an often fast-paced work environment with heavy focus on proficiency, accuracy, and quality customer service. * Ability to take initiative and use judgment in analyzing information and determining a course of action.

Must be United States work authorized

Keywords: Georgian Court University, Lakewood , Director of Student Accounts, Other , lakewood, New Jersey

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