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Assistant Account Manager

Company: JFR Staffing
Location: Lakewood
Posted on: May 3, 2021

Job Description:

Our Client is a fast-growing IT Managed Technology Services company that offers 24/7 comprehensive IT services, business IT solutions and IT consulting services for customers. We are currently seeking an Assistant Account Manager (AM) to create long-term, trusting relationships with our clients.The Assistant AM's role is to assist the AM in overseeing a portfolio of assigned customers, develop new business from existing clients and follow through on new sales opportunities. Assistant AM responsibilities include developing strong relationships with customers, connecting with key business executives and preparing client quotes. Assisting in the management of marketing projects, social media platforms and outreach are AM responsibilities as well. The Assistant AM will answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams to improve the entire customer experience. This position may require occasional travel.If you have a flair for client communication and have exceptional problem solving skills we'd like to meet you.ResponsibilitiesServe as a point of contact for customer account management mattersBuild and maintain strong, long-lasting client relationshipsAssist in the negotiation of contracts and close agreements to maximize profitsAssist in ensuring the timely and successful delivery of our solutions according to customer needs and objectivesClearly communicate the progress of monthly/quarterly initiativesAssist with challenging client requests or issue escalations as neededAssist in creating and managing marketing projects including email blasts, Google ads/landing pages, LinkedIn content and website chat/CaptureSkillsStrong verbal and written communication skillsTech savvy with solid experience in MS Office (particularly MS Excel)Experience delivering client-focused solutions to customer needsProven ability to multi-task and maintain attention to detailExcellent listening and organization skills; negotiation skills a plusStrong problem solving skillsAbility and willingness to learn and adapt quickly in a dynamic and fluid environment

Keywords: JFR Staffing, Lakewood , Assistant Account Manager, Other , Lakewood, New Jersey

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