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Call Center Representative

Company: CHEMED Health Center
Location: Lakewood
Posted on: January 7, 2022

Job Description:

CHEMED is one of the leading health centers in New Jersey, offering the full range of medical services for people of all ages.As part of our team of healthcare professionals, you will collaborate with colleagues to ensure that each patient is cared for and assisted as needed.Our Patient Service Representative Team are responsible for receiving and managing all scheduling requests. Among other responsibilities, our Patient Service Team answer the telephone in an efficient fashion, greet all patients warmly, schedule patient appointments, and take detailed messages for CHEMED providers.A high standard of customer service is required for assisting patients in a multi specialty practice.Patient and staff satisfaction is our top priority. The perfect candidate for this position will go above and beyond for our staff and patients' well being in a pleasant and professional mannerCHEMED is one of the leading health centers in New Jersey, offering the full range of medical services for people of all ages. We offer competitive pay, excellent benefits, and a cheerful, upbeat work environment with opportunity for growth. Come join our growing team!Our staff warmly greet patients on the phones, help patients with registering in the patient portal, among other responsibilities. Applicants must have the ability to apply common sense understanding in carrying out written and verbal instructions. As part of our team of healthcare professionals, you will collaborate with colleagues to ensure that each patient has a pleasant experience when visiting CHEMED.Position Qualifications

  • High school diploma or General Education Degree (GED); or 1-3 months' related experience and/or training; or equivalent combination of education and experience
  • Strong clerical skills. Prior clerical experience preferred
  • Prior experience with telephone responsibilities preferred
  • Must be able to read and comprehend basic instructions, brief correspondence, and memos
  • Must be able to add, subtract, multiply and divide in all units of measure
  • Some evening hours preferredPosition Benefits
    • Competitive salary
    • Generous benefits and paid time off
    • Strong clinical and administrative support
    • Excellent work environment and warm atmosphere
    • State-of-the-art facility and technology

Keywords: CHEMED Health Center, Lakewood , Call Center Representative, Other , Lakewood, New Jersey

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