Skin Care Expert
Company: Ulta Beauty
Posted on: January 9, 2022
Skin Care Expert SO
JOB TITLE: Skin Care Expert SO
REPORTS TO: Prestige Sales Manager (PSM)
GENERAL SUMMARY & SCOPE
The skincare expert (SE) is responsible for engaging guests in the
prestige sales department and consulting with them
on their skin care needs to recommend products and services. The SE
delivers quality professional services with
emphasis on the guests total look. They support the prestige sales
manager (PSM) and focus on performance (service/
retail sales, and in-store events), people (guest service), and
process (operating procedures and compliance
standards). This position requires a passion for the beauty
industry, exceptional guest service, and the aptitude to learn
and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Functions)
Perform services at the skin bar
Drive skin services and prestige retail skin sales
Demonstrate, recommend, and sell prestige skin and makeup
Support the execution of in-store events that deliver an unrivaled
guest experience while delivering on sales goals.
Embody the Ulta Beauty brand by delivering exceptional service and
driving guest loyalty.
Develop guest relationships through consultations and appropriate
retail and service recommendations.
Serve all guests, including walk-in guests, in a timely and
Develop a partnership with prestige beauty advisors and service
professionals to provide a total-store and wellrounded guest
Establish professional peer and brand partner relationships that
foster a shared interest in collaboratively delivering
on sales and service goals.
Be knowledgeable of, and ensure compliance with Ulta Beauty and
state board policies, procedures, and standards.
Follow all safety and infection control procedures before, during,
and after services.
Follow established service protocols to ensure a consistent and
exceptional guest experience.
Utilize appropriate booking and clientele systems to book guests
for return services and for events.
Manage supplies, and testers, and communicate any needs to the PSM,
ensuring you are guest-ready at all times.
Ensure prestige department and tester standards are adhered to at
Attend mandatory services and retail product trainings and
Esthetician or Cosmetology license
Previous relevant work experience is preferred
Proficiency with latest salon techniques for performing facials,
skin analysis and microdermabrasion
Proficiency with the latest techniques for performing make up
Proficiency with use of equipment needed to perform technical
Proficiency to demonstrate, recommend and sell prestige skin and
Developed communication skills
Ability to work independently and as part of a team
Ability to build and maintain strong customer relationships
ALL THINGS BEAUTY. ALL IN ONE PLACE:"
Continuous mobility throughout the store on a daily basis
Lift and/or move up to 50 lbs. on a daily basis
Stoop, kneel, and crouch on a daily basis
Climb a ladder and maintain balance on a daily basis
DISCLAIMERThe above statements are intended to describe the general
nature and level of work being performed by people
assigned to this classification. They are not intended to be
construed as an exhaustive list of all responsibilities, duties and
Keywords: Ulta Beauty, Lakewood , Skin Care Expert, Other , Lakewood, New Jersey
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