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Skin Care Expert

Company: Ulta Beauty
Location: Lakewood
Posted on: January 9, 2022

Job Description:

Skin Care Expert SO
JOB TITLE: Skin Care Expert SO
REPORTS TO: Prestige Sales Manager (PSM)
The skincare expert (SE) is responsible for engaging guests in the prestige sales department and consulting with them
on their skin care needs to recommend products and services. The SE delivers quality professional services with
emphasis on the guests total look. They support the prestige sales manager (PSM) and focus on performance (service/
retail sales, and in-store events), people (guest service), and process (operating procedures and compliance
standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn
and communicate product knowledge.
Perform services at the skin bar
Drive skin services and prestige retail skin sales
Demonstrate, recommend, and sell prestige skin and makeup products.
Support the execution of in-store events that deliver an unrivaled guest experience while delivering on sales goals.
Embody the Ulta Beauty brand by delivering exceptional service and driving guest loyalty.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-in guests, in a timely and efficient manner.
Develop a partnership with prestige beauty advisors and service professionals to provide a total-store and wellrounded guest experience
Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering
on sales and service goals.
Be knowledgeable of, and ensure compliance with Ulta Beauty and state board policies, procedures, and standards.
Follow all safety and infection control procedures before, during, and after services.
Follow established service protocols to ensure a consistent and exceptional guest experience.
Utilize appropriate booking and clientele systems to book guests for return services and for events.
Manage supplies, and testers, and communicate any needs to the PSM, ensuring you are guest-ready at all times.
Ensure prestige department and tester standards are adhered to at all times.
Attend mandatory services and retail product trainings and meetings.
Esthetician or Cosmetology license
Previous relevant work experience is preferred
Proficiency with latest salon techniques for performing facials, skin analysis and microdermabrasion
Proficiency with the latest techniques for performing make up applications
Proficiency with use of equipment needed to perform technical work
Proficiency to demonstrate, recommend and sell prestige skin and makeup products
Developed communication skills
Ability to work independently and as part of a team
Ability to build and maintain strong customer relationships
Working Conditions
Continuous mobility throughout the store on a daily basis
Lift and/or move up to 50 lbs. on a daily basis
Stoop, kneel, and crouch on a daily basis
Climb a ladder and maintain balance on a daily basis
DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by people
assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Keywords: Ulta Beauty, Lakewood , Skin Care Expert, Other , Lakewood, New Jersey

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