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Bilingual Customer Service (English / Spanish)

Company: System One
Location: Lakewood
Posted on: November 22, 2022

Job Description:

Bilingual Customer Service (English / Spanish) Hours: Monday-Friday, 8:00 AM - 5:00 PM, located in Lakewood, NJ paying $20 per hour. Requires "In-Office" work, daily. Bilingual Customer Service (English / Spanish) Responsibilities:

  • Answer inbound calls from customers who speak Spanish only or customers who speak only English
  • Assist with clerical and administrative office work and assist Spanish speaking customers over-the-phone and by email
  • Provide Customers with benefit information, forms and answer questions (training provided)
  • Enter customer notes into computer
  • Assist with light office work as needed such as filing, printing information, Bilingual Customer Service (English / Spanish) Requirements:
    • Must speak fluent English and fluent Spanish and possess an audible voice that all customers can understand and hear clearly. 90% of calls are in English.
    • Proficient with MS Office 2013 (MS Word, Excel, etc.)
    • Must carry self professionally at all times and display a customer service mindset Job Information:
      • Contract-to-Permanent
      • Full time position Mon-Fri, 8:00AM - 5:00PM
      • In-Office work, Located in Lakewood, NJ
      • $20 per hour

Keywords: System One, Lakewood , Bilingual Customer Service (English / Spanish), Other , Lakewood, New Jersey

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