Returns Associate

Company: KnippeRx Inc.
Location: Lakewood
Posted on: November 24, 2022

Job Description:

Overview :Join a growing company!!!At Knipper, our most valuable resource is our people. Our employees are what differentiate us most from our competition.We want every Knipper employee to be successful in their career, to learn and grow, and to be well compensated for their efforts.Family-culture! Supportive team!Impact a patient's life! Our vision is to CREATE THE SHORTEST PATH BETWEEN PATIENT AND THERAPYPOSITION SUMMARY:The Returns Associate processes returned goods delivered to the company warehouse facilities according to the Standard Operating Procedures (SOPs) and Operations Work Instructions.J. Knipper and Company is an Equal Opportunity EmployerResponsibilities:POSITION RESPONSIBILITIES:Receive and process client returns daily using associated databases.Sort returns from small package carriers and large full case returns from client representatives.Verify contents of all returns.Maintain all locations zoned for the storage of returned goods in accordance with the current Good Manufacturing Practices (cGMP) and Company SOPs.Communicate to internal clients (e.g. Professional Services and Sample Accountability) via telephone and email.Perform reconciliations.Enter transactions into current WMS application (Manhattan Scale) and Order Management System.Maintains a safe and clean work environment at all times in accordance with Company SOPs and reports unsafe and sanitation issues immediately to management.Operate equipment and systems as intended by the manufacturer.Maintain appropriate productivity levels to meet Service Level Agreements (SLAs).Comply with all applicable government regulations (e.g., OSHA), best practices, Company SOPs and cGMP.Participate in Instructor-led user trainings to include but not limited to: hands-on job training, Warehouse Management System navigation, and Company SOPs.Record billable hours/time utilizing the appropriate system of record.Assist other areas of the business (e.g., receiving, picking, packing, DEA, shipping, kitting, freezer/refrigeration), as directed by management.Qualifications:REQUIRED EDUCATION AND EXPERIENCE:High school diploma or equivalentOne (1) year of experience in a warehouse environment or equivalent amount of training / educationPREFERRED EDUCATION AND EXPERIENCE:Forklift operationUse of RF equipmentKNOWLEDGE, SKILLS & ABILITIES:Strong verbal and written communication skillsStrong interpersonal skillsBasic mathematical aptitude (counting, adding, subtracting, multiplying, etc.)Ability to navigate computer systemsAbility to use Outlook / Excel (viewing and printing)Ability to follow established process flowsPHYSICAL REQUIREMENTS:Location of job activities 100% insideNoise and/or vibrations exposureFrequently reach (overhead), handle, and feel with hands and armsStand and sit for prolonged periods of timeFrequently stoop, kneel, and crouchFrequently lift, carry, and move up to 35 poundsOccasionally lift, carry and move up to 60 poundsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: KnippeRx Inc., Lakewood , Returns Associate, Other , Lakewood, New Jersey