LakewoodNJRecruiter Since 2001
the smart solution for Lakewood jobs

Customer Solutions Tech Support - Work From Home

Company: Mommy Jobs Online
Location: Lakewood
Posted on: June 2, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Lakewood , Customer Solutions Tech Support - Work From Home, Other , Lakewood, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Full Time Appointment Setters
Description: Are you a talented and motivated person looking for a new interesting challenge or new opportunity We
Company: Worknine
Location: White Plains
Posted on: 06/20/2019

Seeking Skilled Caregivers - little to no experience required!
Description: Find a caregiver job today - no experience required Companion caregivers and certified caregivers welcomed to apply. Answer a few questions,
Company: CareInHomes
Location: West Babylon
Posted on: 06/20/2019

Data Entry Remote
Description: Mommy Jobs Online is all about helping jobseekers find the right job working at home. Do you enjoy helping others Are you looking for a company with great benefits and monetary incentives We want to (more...)
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 06/20/2019


RN Supervisor- Per Diem- 2,000 Dollar Sign on Bonus
Description: Registered Nurse RN Supervisor/Unit Coordinator Martine Center is seeking an experienced Registered Nurse RN to work as a Per Diem RN Supervisor 2,000 Sign on Bonus DUTIES: As a Registered (more...)
Company: Centers for Specialty Care Group
Location: White Plains
Posted on: 06/20/2019

Career Day ! Seeking Certified HHA's ! To work in the Westchester and
Description: CAREER DAY EVENT HHA'S FROM ROCKLAND/WESTCHESTER THE N.E. BRONX LOCATION: WESTCHESTER E.O.C. 26 SOUTH BROADWAY YONKERS,
Company: SeniorBridge
Location: White Plains
Posted on: 06/20/2019

HHA - Full Time - Immediate Opening
Description: If you have a passion for helping others and want a rewarding career with a supportive team of home care experts who use the very latest in homecare strategies and processes,
Company: Right At Home
Location: White Plains
Posted on: 06/20/2019

Multiple Opportunities - CHHAs/PCAs Needed - Flex Schedules!
Description: South Shore Home Health Services is looking to hire CHHAs PCAs in the following areas: White Plains, Yonkers, Hartsdale,
Company: South Shore Home Health Services
Location: White Plains
Posted on: 06/20/2019

Data Entry Specialist
Description: Mommy Jobs Online is all about helping jobseekers find the right job working at home. Do you enjoy helping others Are you looking for a company with great benefits and monetary incentives We want to (more...)
Company: mommy jobs online
Location: West Babylon
Posted on: 06/20/2019

Airline Reservationist
Description: Responsible for assisting customers with travel requests by answering incoming calls and matching the features and benefits of the airlines to the needs of the passengers Answer customers inquiries regarding (more...)
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 06/20/2019

IMMEDIATE PLACEMENTS AVAILABLE For HHA's, PCA's And Companions
Description: Are you a compassionate person who takes initiative Do you have what it takes to Improve the Quality of Life for our clients and their families every day
Company: FirstLight Home Care
Location: White Plains
Posted on: 06/20/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Lakewood RSS job feeds