LakewoodNJRecruiter Since 2001
the smart solution for Lakewood jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Lakewood
Posted on: June 10, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Lakewood , Inbound Travel Consultant, Other , Lakewood, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Virtual Customer Care Specialist
Description: Mommy Jobs Online mommyjobsonline.com is now seeking Virtual Customer Care Specialist. Were a natural health company that sells supplements and nutrition programs online. And were currently looking (more...)
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 06/18/2019

Flexible Schedule - Deliver with Uber
Description: Deliver with Uber. Earn on your schedule. br Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends mdash it's up to you. br Earn Good Money. You'll earn (more...)
Company: Uber Eats
Location: New Brunswick
Posted on: 06/18/2019

Licensed Realtor - Min. 5 Transactions/year
Description: IMPORTANT: You must be a state licensed real estate agent with a history of closing at least 5 transactions per year in order to qualify for this position br br Fathom Realty is the fastest growing (more...)
Company: Fathom Realty
Location: New Brunswick
Posted on: 06/18/2019


JFK / LaGuardia Airports - Airline Hiring Flight Attendants / Baggage -
Description: AIRLINE NOW HIRING at : - JFK Intl Airport - LaGuardia Airport - Newark Intl Airport
Company: U.S. Airline Careers
Location: Hicksville
Posted on: 06/18/2019

Data Entry Specialist (Remote)
Description: Data Entry Specialist - Remote Are you in search of a legitimate work-at-home career Look no further than Mommy Jobs Online Are
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 06/18/2019

Data Researcher for Cannabis Industry
Description: Mommy Jobs Online mommyjobsonline.com is now seeking Data Researchers. The client will acquire and maintain up-to-date data on over 18,000 marijuana licenses, making it the most comprehensive U.S. marijuana (more...)
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 06/18/2019

CDL-A Truck Driver, New Regional Pay Scale
Description: Drive More, Earn More with Rates Up To .52 CPM CDL-A Northeast Regional Truck Drivers Earn Up To .52 CPM Enjoy Up To 5K In Sign-On Bonuses Ask us about our new Northeast Regional pay packages.Now, (more...)
Company: USA Truck
Location: White Plains
Posted on: 06/18/2019

- Newark Intl Airport - Airline Hiring Flight Attendants / Baggage -
Description: AIRLINE NOW HIRING at : - Newark Intl Airport - JFK Intl Airport - LaGuardia Airport
Company: U.S. Airline Careers
Location: New Brunswick
Posted on: 06/18/2019

Intern
Description: Company Description br br As one of the original innovators in lending, credit, fraud, and spend analytics, Verisk Financial integrates one of the industry s largest sets of data to help banks, financial (more...)
Company: Verisk
Location: White Plains
Posted on: 06/18/2019

Email Marketing Specialist - (Contract)
Description: We are now recruiting remote contractors to become an agent. To get started please complete our contractor
Company: Mommy Jobs Online
Location: White Plains
Posted on: 06/18/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Lakewood RSS job feeds