LakewoodNJRecruiter Since 2001
the smart solution for Lakewood jobs

Customer Support, Fraud Specialist I

Company: Mommy Jobs Online
Location: Lakewood
Posted on: August 15, 2019

Job Description:

Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered. Come grow with us. As a Customer Support Fraud Specialist, you will review on-line orders to minimize and prevent loss. You will take inbound calls from customers and internal partners and call out to customers and financial institutions to verify payment information. You will work under general supervision and demonstrate the ability to problem solve and make sound decisions based on information obtained through research and thorough analysis. Reasons to love working with us Fantastic Benefits Awesome Employee Discount Generous Paid Time Off Your responsibilities: Research and resolve (clear, cancel, customer/bank-follow-up) orders utilizing fraud tools. Make outbound and receive inbound calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Perform routine account activity review of high risk transactions. Follow standard procedures and action plans to reduce exposure on suspect items and/or transactions. Strong ability to manage difficult situations with customers coupled with an expertise in answering inquiries and providing information to customers. Qualifications: High School Diploma or equivalent with some college preferred. 1 to 3 years of customer service call center experience. Banking or financial services experience a plus. Ability to multi-task and work in a fast paced, phone environment with professionalism, courtesy and tact. Excellent oral, written and interpersonal communication skills. Keen attention to detail is a must. Are focused on the customer. Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools. Fluency in Windows Operating Systems and Microsoft Office tools. Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five on the clock hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay. Employee stock purchase plan. Employees receive medical, dental, vision and life insurance. Employees can apply for tuition reimbursement. Family care programs. Commuter benefits. Pet Discount Program. For eligible employees Pay: $12.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with work at home jobs. Please reference agent id code MJOLMOZA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Lakewood , Customer Support, Fraud Specialist I, Other , Lakewood, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Mortgage Loan Officer
Description: Description As an employee of Citizens Bank you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Bank is an established and (more...)
Company: Citizens Financial Group, Inc.
Location: White Plains
Posted on: 08/24/2019

Customer Solutions Tech Support
Description: You will be provided the equipment computer and accessories to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and (more...)
Company: Mommy Jobs Online
Location: Hicksville
Posted on: 08/24/2019

Part-Time Teller- Levittown King Kullen
Description: Bethpage has a commitment to excellence and the highest standards of member service. Our values and beliefs are critical to the success and growth of the business and they were all created with a unique (more...)
Company: Bethpage Federal Credit Union
Location: Levittown
Posted on: 08/24/2019


Scientific Application Specialist
Description: SCIENTIFIC APPLICATION SPECIALIST NEW BRUNSWICK, NJ Project Description: ul li Provides technical support for one or more regulated scientific applications. li Participates in ongoing analysis, (more...)
Company: Alpha Consulting Corp.
Location: New Brunswick
Posted on: 08/24/2019

Bilingual Customer Care - Hurricane Relief - Work From Home
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Hackensack
Posted on: 08/24/2019

Coordinator, Services
Description: Save Skills - Heavy Lifting - 401 k Benefits - Health Insurance Job ID: Location Name: NY-Westchester 0326 Location Type: Stores-US Location: 125 Westchester Avenue, White Plains, NY 10601, (more...)
Company: Sephora
Location: White Plains
Posted on: 08/24/2019

Inbound Travel Consultant
Description: Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client (more...)
Company: Mommy Jobs Online
Location: Lakewood
Posted on: 08/24/2019

Benefits Specialist Needed
Description: Our 25 year old company is currently interviewing for Benefit Consultants. We help people save
Company: AmeriPlan
Location: Lakewood
Posted on: 08/24/2019

Now interviewing - Work at home
Description: We are actively searching for highly motivated individuals to work individually yet as a team
Company: FAHT
Location: White Plains
Posted on: 08/24/2019

FTO Freehold NJ
Description: SUMMARY and ROLE: The FTO will have significant additional responsibilities over and above their medical transportation duties any time while working, however especially when assigned to train a new field (more...)
Company: On Time Transport
Location: Lakewood
Posted on: 08/24/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Lakewood RSS job feeds