LakewoodNJRecruiter Since 2001
the smart solution for Lakewood jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Lakewood
Posted on: October 27, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLSandy on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Lakewood , Customer Solutions Tech Support, Other , Lakewood, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


At Home Reps
Description: Prestigious 5 year old technology company is now seeking Representatives and Developers to start working with us immediately.
Company: WGN
Location: White Plains
Posted on: 11/19/2019

CDL-A Truck Driver: Earn An Extra $12,000 Your First Year - $1000 Paid Every Month!
Description: LIMITED TIME U.S. Xpress is now offering an EXTRA 12,000 IN YOUR FIRST
Company: U.S. Xpress
Location: White Plains
Posted on: 11/19/2019

Bid On Local Handyman Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Levittown
Posted on: 11/19/2019


Work for the Best!
Description: Growing 26 year old National Discount Health Benefits provider of healthcare access in the US is seeking bright, motivated people enjoy helping
Company: Living Healthy
Location: White Plains
Posted on: 11/19/2019

NOW HIRING
Description: We have an A Rating with the Better Business Bureau. We are a 25 year old company seeking people who are
Company: Living Healthy
Location: White Plains
Posted on: 11/19/2019

Nurse Practitioner
Description: Emergency Medical Associates EMA , an Envision Physician Services Provider, is hiring experienced Nurse Practitioners to staff the Emergency Department at Westchester Medical Center located in Valhalla, (more...)
Company: Envision Physician Services
Location: White Plains
Posted on: 11/19/2019

Get New Handyman Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Levittown
Posted on: 11/19/2019

Labor Relations Specialist, Contract Administration Specialist
Description: CSEA, one of New York State's largest public employee unions, is seeking resumes for a-- Labor Relations Specialist/Contract Administration
Company: Csea
Location: White Plains
Posted on: 11/19/2019

Class A CDL Reefer Driver: Up to $1,600/week
Description: br br Class A CDL Truck Drivers Regional and Long Haul Company Drivers: Earn 1,200 - 1,600 weekly Apply Online or Call: 888-995-3922 Bay Bay Transportation is hiring Interstate Experts, also (more...)
Company: Bay and Bay Transportation
Location: White Plains
Posted on: 11/19/2019

Shipt Shopper - White Plains
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you''re (more...)
Company: Shipt
Location: White Plains
Posted on: 11/19/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Lakewood RSS job feeds