LakewoodNJRecruiter
the smart solution for Lakewood jobs

Inbound Travel Consultant

Company: mommy jobs online
Location: Lakewood
Posted on: September 7, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLANU on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: mommy jobs online, Lakewood , Inbound Travel Consultant, Professions , Lakewood, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Bus Driver
Description: LakewoodSchool District-- 2018-2019 School Year-- Bus
Company: LAKEWOOD BOARD OF EDUCATION
Location: Lakewood
Posted on: 09/26/2018

CDL A Owner Operators Apply Today!
Description: OWNER OPERATORS br br Earn More. br br Home More. br br Treated Better br br Container Port Group is a dynamic team of drivers and support ops that covers your career from end to end. (more...)
Company: ContainerPort Group
Location: Barrington
Posted on: 09/26/2018

CDL A Company Truck Driver Refer OTR Solo
Description: Job Description: CDL-A Company Truck Driver JobsCall 855-340-8079 or click apply below Are you ready to get on board with a carrier that combines old school trucking with modern
Company: Freymiller
Location: Newark
Posted on: 09/26/2018


Telecommute. Hesalthcare consultant
Description: Work from home pt/ft hours... make your own schedule Be YOUR OWN BOSS. help people save time and money by offering them discount healthcare which unlike insurance has no deductibles or limits. As an ameriplan (more...)
Company: Ameriplan
Location: Wilmington
Posted on: 09/26/2018

CDL A Owner Operators Team Truck Drivers - Earn Up To $350,000 Annuall
Description: Owner Operators Teams Gross Potential of 350k Annually 5,000 Team Sign On Bonus ul li Safety Bonus li Mileage Bonus
Company: CEVA Logistics
Location: Philadelphia
Posted on: 09/26/2018

CDL-A Dedicated Company Truck Driving Job - Woodstown
Description: One of the Nation's Top Carriers, Hub Group Trucking, now has a variety of driving opportunities for CDL-A truck drivers in
Company: Hub Group Trucking
Location: Woodstown
Posted on: 09/26/2018

Seeking Qualified Owner Operator & Company Drivers
Description: WE ARE GROWING WANTED: Qualified FLATBED Owner Operator and Company Drivers experience with steel loading, securing, chaining, strapping, tarping. LOCATION OF HAULS: South: no further than.... (more...)
Company: Norbet Trucking
Location: Philadelphia
Posted on: 09/26/2018

CDL A Teams Company Truck Driver
Description: Earn up to 60 cpm with our fantastic incentives APPLY NOW Apply today for CDL-A Team Truck Driver Jobs with Super Service, the newest member of the J R Schugel family Now operating as a part of the (more...)
Company: Super Service
Location: Norwood
Posted on: 09/26/2018

CDL-A Company Truck Drivers OTR Reefer and Dry Van
Description: CDL-A OTR Company Truck Driver Job OpportunitiesNew Pay Package Earn up to 52CPM Based on verifiable experience100 employee-owned J R Schugel gets you HOME on great OTR runs Join the carrier who promotes (more...)
Company: J&R Schugel Trucking
Location: Wilmington
Posted on: 09/26/2018

Class A - CDL OTR Truck Drivers - $80k per year - NO TOUCH FREIGHT (Re
Description: Raven, a Pinnacle Transport Group Company, is a family owned regional carrier with established lanes in the Midwest Southeast. br br We've added Direct TV to all OTR and
Company: Raven - A Pinnacle Company OVER THE ROAD
Location: Reading
Posted on: 09/26/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Lakewood RSS job feeds