LakewoodNJRecruiter
the smart solution for Lakewood jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Lakewood
Posted on: November 10, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLBECKYN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Lakewood , Inbound Travel Consultant, Professions , Lakewood, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A Owner Operator Truck Driver
Description: New drivers are now eligible for 2,500 in sign-on incentives TransAm Trucking, a leading refrigerated carrier, has owner operator truck driver opportunities available now for CDL-A drivers Apply today (more...)
Company: Trans Am
Location: New Brunswick
Posted on: 11/20/2018

CDL-A Tanker/Hazmat Driving Jobs - Sign-on Bonus
Description: We offer local, regional, and OTR routes for our company drivers and owner operators in an efficient and effective work environment. Benefits: Maximize Earning Potential Large Sign-on Bonus Lease Program (more...)
Company: Linden Bulk
Location: Hicksville
Posted on: 11/20/2018

CDL A OTR Company Driver - Top Drivers Earn Upper $70Ks Yearly
Description: Holland Enterprises is now hiring company drivers for OTR routes. The ideal candidate must be willing to drive for 3-4 weeks at a time. Top drivers earn over 70,000 per year. Interested Apply now Benefits: (more...)
Company: Holland Enterprises
Location: Levittown
Posted on: 11/20/2018


independent benefit consultant (work at home)
Description: Title: Benefit Consultant - Telecommute Nation's largest provider of healthcare discount programs
Company: ameri plan
Location: Levittown
Posted on: 11/20/2018

Package Handler- Warehouse
Description: Auto req ID: 194723BR Job Summary FedEx Ground is hiring individuals to load and unload packages for shifts of approximately 2-4 hours in our fast-paced environment. Package Handlers are responsible for (more...)
Company: FedEx
Location: New Brunswick
Posted on: 11/20/2018

CDL A Truck Drivers - Average $70,000
Description: OUR DRIVERS ARE WORTH IT That's why we keep giving them more per mile. Our newest increse has drivers starting at up to 51 CPM and earning 70,000 a year. Company Pay Benefits Pay You Can Bank On - (more...)
Company: National Carriers
Location: Vineland
Posted on: 11/20/2018

CDL-A Owner Operator Truck Driver
Description: USA Truck is ready to help you build your business today At USA Truck, owner operator CDL-A truck drivers can count on outstanding support, plenty of freight, and reliable pay. Why is USA Truck the best (more...)
Company: USA Truck
Location: White Plains
Posted on: 11/20/2018

CDL-A OTR Company Driver (West Babylon,NY)
Description: Be the best-respected driver on the
Company: J.S. Helwig and Son LLC
Location: West Babylon
Posted on: 11/20/2018

health benefit consultant 9work at home)
Description: Title: Benefit Consultant - Telecommute Nation's largest provider of healthcare discount
Company: ameri plan
Location: Lakewood
Posted on: 11/20/2018

CDL-A Lease Purchase Truck Driver - NO MONEY DOWN & NO CREDIT CHECKS
Description: Lease Purchase CDL-A Truck Drivers are now eligible for our Triple Play program NO MONEY DOWN AND NO CREDIT CHECKS Becoming your own boss has never been
Company: Risinger
Location: New Brunswick
Posted on: 11/20/2018

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Lakewood RSS job feeds