Retail Associate
Company: Folino Estate
Location: Kutztown
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Folino Estate Winery is looking
for enthusiastic, service-oriented individuals to join our team as
Retail Sales Associates in our Bottle Shop. If you're passionate
about wine, love connecting with people, and thrive in a
hospitality-driven environment, this is your chance to turn that
passion into a rewarding career. As a Retail Associate, you'll
provide exceptional guest service, offer personalized wine
recommendations, and create a welcoming atmosphere. Job Overview:
Greet guests with a warm welcome and provide outstanding customer
service Assist guests as they shop within the Bottle Shop,
answering questions and locating items Suggest additional items to
enhance guests' purchases Must have weekend availability
Qualifications: Minimum one year of retail experience in sales or
customer service High School diploma or equivalent Strong knowledge
of merchandise currently being offered Strong communication and
interpersonal skills Dependable, reliable, and motivated Basic math
skills and ability to use a cash register Patience when dealing
with difficult guests Problem-solving and conflict resolution
skills A team player with a "can do" attitude High level of
customer service skills Ability to listen and communicate
effectively with guests and team members Outgoing, friendly, and
enjoys interacting with people Commitment to excellence and high
standards Detail-oriented with excellent organizational skills
Duties and Responsibilities: Sell merchandise from the Bottle Shop
in a fast-paced environment Deliver outstanding guest service to
retain and gain customers Work flexible hours, including nights,
weekends, and holidays Perform daily opening and closing procedures
Assist in maintaining the appearance of the Bottle Shop Participate
in meetings and marketing events Contribute to wine tasting, wine,
and gift shop sales goals Maintain open and clear communication as
a strong team player Benefits Competitive compensation package PTO
and Wellness Days Medical, dental, vision, and life insurance
options 401k program with company match Company dining program
Employee discounts Clear path for growth and career advancement
Excellent opportunity with growing brand
Keywords: Folino Estate, Lakewood , Retail Associate, Retail - All , Kutztown, New Jersey
