Sales Development Representative
Company: Unex Manufacturing, Inc.
Posted on: November 22, 2021
JOB TITLE: Sales Development Representative
EMPLOYER : UNEX Manufacturing Inc .
REPORTS TO: Inside Support Manager
The Sales Development team at UNEX is responsible for providing
customer assistance with product quotes and application requests
and addressing customer questions and concerns surrounding UNEX
solutions. The Sales Development Representative interacts with
customers daily, addressing all incoming calls and emails with
questions about UNEX products, requests for quotes, as well as
questions and concerns about existing orders. The primary objective
of the Sales Development Representative is to exceed our customer's
expectations, raising the bar on sales support and customer
DUTIES AND RESPONSIBILITIES:
Application Support and Customer Quoting
Assists customers with application requests and pricing utilizing
our quoting software, ERP, and CRM systems
Enters new sales leads (phone calls, emails, etc.) and sales
opportunities into our CRM system for processing.
Maintains a 24-hour (or less) turn-around on requests utilizing
Partners with the Regional Sales Managers to support and nurture
the sales pipeline, as well as support our distributor network.
Follows up on existing leads and opportunities in the sales
Works with our Engineering and Manufacturing teams on all special
Provides UNEX distributor network with freight quotes, job and
Lead Tracking and Development
Engages with customers via phone, email, and live chat on our
Collaborates with Sales and Marketing teams to capture
new/potential customer contact information.
Manages data for new and prospective customers in MS Dynamics
Ensures all communication with prospects is logged and
Follows up regularly with sales leads and UNEX distributor partners
to ensure customers have received the requested information,
Occasional Work-related Travel Required
Manage flight and hotel bookings, adhering to the company Travel
Policy as outlined in the UNEX Company Handbook.
College degree preferred
Sales and Marketing experience preferred
Previous Customer Service experience preferred
Computer skills required: Spreadsheet Software (Excel); Word
Processing Software (Word); Electronic Mail Software (Outlook)
Other skills required:
Ability to read, analyze, and interpret general business documents.
Ability to write business correspondence, primarily emails with
customers. Ability to effectively present information and respond
to questions from groups of managers, customers, and other members
of the UNEX team.
Ability to operate independently, assume responsibility for
self-directed programs with high quality, high productivity as a
Demonstrate the ability to move past obstacles and use
internal/external resources effectively to achieve results.
Communication Excellent communication skills
Ability to communicate clearly and effectively in English, written
Ability and willingness to become well-versed in UNEX solutions,
applications, and processes to effectively communicate with a wide
range of customers, distributor partners, and internal teams.
Is consistently at work and on time; Ensures work responsibilities
are covered when absent; Arrives at meetings and appointments on
Safety and Security
All employees are responsible for observing safety and security
procedures as applicable and reporting potentially unsafe
conditions to management.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Frequently required to sit
Occasionally required to walk
Frequently required to utilize hand and finger dexterity
Continually required to talk or hear
While performing the duties of this job, the noise level in the
work environment is usually moderate
The employee must occasionally lift and /or move more than 50
pounds / frequently lift and/or move up to 25 pounds / continually
lift and/or move up to 10 pounds
Specific vision abilities required by this job include: Close
vision; Distance vision; Color vision; Peripheral vision; Depth
perception and ability to adjust focus
Paid holidays and vacation time
Health, Dental, Life, and Disability insurance
401(k) Retirement Plan
Keywords: Unex Manufacturing, Inc., Lakewood , Sales Development Representative, Sales , Lakewood, New Jersey
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